For example：when the hammer price is 840,000 JPY,
　　　　The hammer price: 840,000JPY
　　　　The commission fee (15.0%): 126,000JPY
　　　　The consumption tax (10%): 12,600JPY
The total amount you need to pay: 978,600 JPY
*in a clear description, the total amount will be 16.5% more than the Hammer Price.
*The shipping cost will be at your actual expense, and we will additionally charge packaging fees, particularly for secure packaging during international transportation.

On the auction day, you are free to enter and exit the salesroom as you please, even if the auction is still in progress. If you decide to leave in the middle of the auction and wish to retrieve any purchases you have made, simply request it at reception when you return the paddle.

You are welcome to take them with you if you are making a payment on the same day. Please keep in mind that we only accept credit cards (Visa, JCB) or transportation electronic money for payment. If you choose to pay with a credit card, kindly note that you will be required to pay the final amount along with a 4.0% card fee. If you would like to apply for an individual loan agreement, feel free to visit the reception desk for further assistance.

If you are unable to make payment on the day of the auction or if you won the bid remotely, please note that you will need to make the payment via bank transfer to our account. Please keep in mind that the buyer is responsible for the remittance charge. It’s important to note that we do not accept any form of virtual currency as payment.

After a successful bid, please check the total amount on your profile page. From there, you can make a bank transfer to our account, which is also listed on your profile. Please note that purchases will be held for 14 days after the sale, regardless of payment status.

You can make payments through “PayPal” and “Stripe”; however, there is a usage limit, and if the amount is high, it may not be accepted. Additionally, we do not support payments with virtual currency.

If you are unable to make a transfer within the given period, please notify us at your earliest convenience. Failure to make a transfer without contacting us may prevent you from participating in future auctions.

If you have participated from abroad and have successfully won the bid, the total amount will be calculated based on the exchange rate on the day of the auction. The settlement method remains the same as above, and we kindly ask you to make the payment in Japanese Yen (JPY) to our account. Please note that bank charges are the responsibility of the buyer.

For successful bids in all sales, after you have paid for your property, you can choose to arrange shipping through our designated carriers, arrange your carrier, or collect your purchases in person.

Following this, we will issue a bill for your review. If your shipping address differs from your registered address, please notify us promptly. While we take great care in ensuring the safety of your purchase, we regret to inform you that any losses incurred during transportation are not our responsibility.

After the auction ends, if you wish to pick up the item from our company, please inform us of your preferred pickup date, and we will arrange for handover at our location. If you are participating from overseas and wish to coordinate the pickup with your visit to Japan, please consult with us in advance.

If you wish to have your items insured during transportation, kindly note that the cost will be incurred by you. We do offer overseas shipping, but this will be subject to the policies of the destination country. For items of significant value, we will ensure that insurance coverage is taken out.

Please do not hesitate to reach out to us should you have any further queries.