On the day of the auction, we offer telephone bidding service on behalf of clients who are on the phone.apply for telephone bidding
For clients unable to attend the sale and overseas bidders. Please request in advance since the number of bilingual staffs and telephone lines is limited. Absentee bidding is also available.
We will broadcast the auction event via video from the link on our website. You may experience a delay (Time Lag: 5 to 30 seconds to 2 minutes) due to the factors such as net environment, server condition, PC performance, terminal models, or delivery speed. Never bid while watching our auction video. For example, the actual venue may have finished Lot# 50, but the video may have just started Lot#48. Due to the time lag (delay) between the price indicated at the venue and the price presented online, the price presented at the venue tends to take precedence. This will result in failure to purchase the lots online. We do not correspond to any trouble or claim related to the online Live Bidding. Please participate in our Auction with the most secured bidding method.
For example：when the hammer price is 840,000 JPY,
The hammer price: 840,000JPY
The commission fee (15.0%): 126,000JPY
The consumption tax (10%): 12,600JPY
The total amount you need to pay: 978,600 JPY
*in a clear description, the total amount will be 16.5% more than the Hammer Price.
If you are participating in our auction room, you are free to enter and exit the venue even if the auction is still being held. If you wish to leave the room at the middle of the auction and take back your purchases, please request it at reception when you return the paddle. You can take the items with you if you make a liquidation on the day. Only credit cards (visa, JCB) or transportation electronic money is accepted for the payment. If you use a credit card, you need to pay the final amount price plus the 4.0% card fee. If you wish to purchase a loan agreement, please come to the reception for assistance.
For the buyer who does not make payment on the auction day or who won the bid other than attending the venue, they need to make remittance accordingly to our bank account by bank transfer. (Buyers are responsible for remittance charge). Payment is not available with any virtual currency.
Successful bidders can check the total amount from My Page of our Website. Please make remittance accordingly to our bank account, which you can see at My Page. We shall retain purchases for 14 days after the next day of the sale whether or not payment has been made.
If you cannot make a transfer within this period, please let us know. If you do not make a transfer without contacting us, you may not be able to participate in our future auctions.
If you participated in a bidding from abroad and won the bid, the total amount will be calculated using the exchange rate on the day of the auction. The method of liquidation is the same as above, but please make remittance in Japanese yen (JPY) to our account. (Buyers are responsible for all bank charges.). Payment is not available with any Cryptocurrency.
Your successful purchases will be transferred to your possession after the payment has been confirmed. You may come to Akihabara Auctions Inc. to pick them up.
In the case of your items that cannot be taken with you, you may have them shipped to you. It is possible to use our designated carrier, so please request at reception.
Once we confirmed your payment, please indicate either you pick them up, or have them shipped to you. Be sure to let us know if your shipping address is different from your registered address.
We will handle your purchases with a great care from the end of sale until the time of the shipment, but We do not respond to abstention losses caused by transportation. We will process the insurance subscription process based on the intent of the successful bidder, but please note that the cost of insurance related to transportation will be borne by the successful bidder.
Please note that we only ship domestic orders and do not arrange international shipping for items purchased.
If you have any further question, please feel free to contact us.